Your Privacy Matters

Privacy Policy

At AAWAZ, we are committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data.

Last updated: February 12, 2026

End-to-End Encryption

All your data is encrypted in transit and at rest

No Data Selling

We never sell your personal information to anyone

Full Control

Access, export, or delete your data anytime

DPDP Compliant

Compliant with India's data protection regulations

Personal Information

When you create an account or purchase a membership, we collect information such as your name, phone number, email address (if provided), and payment details. This information is necessary to provide you with our services and manage your membership.

Usage Data

We automatically collect information about how you interact with our platform, including pages visited, features used, time spent on pages, device information (such as device type, operating system, and browser), and IP address.

Location Data

With your consent, we may collect location data to show you nearby partner businesses and relevant deals in your area. You can disable location access through your device settings at any time.

Business Information

If you register as a partner business, we collect your business name, address, contact details, category, and other relevant information needed to list your business on our platform.

Service Delivery

We use your information to create and manage your account, process membership payments, display your digital membership card, and connect you with partner businesses and their offers.

Personalization

We use your data to personalize your experience by recommending businesses and deals based on your preferences, location, and usage patterns.

Communication

We may send you service-related communications such as membership confirmations, payment receipts, deal alerts, and important updates about our platform. You can manage your notification preferences in your account settings.

Analytics & Improvement

We analyze usage data in aggregate to understand how our platform is used, identify trends, and improve our services, features, and user experience.

Partner Businesses

When you use your membership at a partner business, we share limited information (such as your membership status and name) necessary for the business to verify and honor your discount. We do not share your phone number, email, or payment information with partner businesses.

Service Providers

We work with trusted third-party service providers for payment processing, hosting, analytics, and communication services. These providers are contractually obligated to protect your data and use it only for the purposes we specify.

Legal Requirements

We may disclose your information if required by law, regulation, legal process, or government request, or to protect the rights, property, or safety of AAWAZ, our users, or the public.

No Selling of Data

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. Your data is never treated as a product.

Encryption

All data transmitted between your device and our servers is encrypted using industry-standard TLS/SSL protocols. Sensitive data such as passwords and payment information is encrypted at rest.

Access Controls

We implement strict access controls to ensure that only authorized personnel can access user data. All team members with data access undergo security training and are bound by confidentiality agreements.

Infrastructure

Our platform is hosted on secure, enterprise-grade cloud infrastructure with regular security audits, automated threat detection, and comprehensive monitoring.

Incident Response

We maintain an incident response plan to quickly address any security breaches. In the unlikely event of a data breach that affects your personal information, we will notify you promptly as required by applicable law.

Essential Cookies

We use essential cookies that are necessary for the basic functioning of our platform, such as maintaining your login session and remembering your preferences. These cannot be disabled.

Analytics Cookies

We use analytics cookies to understand how visitors interact with our platform. This data is collected in aggregate and helps us improve our services. You can opt out of analytics cookies through your browser settings.

No Third-Party Advertising Cookies

We do not use third-party advertising cookies or allow third-party ad networks to track you on our platform. Your browsing activity is not shared with advertisers.

Access & Portability

You have the right to access and download a copy of the personal information we hold about you. You can request this through your account settings or by contacting our support team.

Correction

You can update or correct your personal information at any time through your account settings. If you need help making changes, our support team is ready to assist.

Deletion

You can request the deletion of your account and associated personal data at any time. Upon deletion, we will remove your data within 30 days, except for information we are legally required to retain.

Opt-Out

You can opt out of promotional communications at any time by adjusting your notification settings or clicking the unsubscribe link in our emails. Note that you will still receive essential service-related communications.

Active Accounts

We retain your personal information for as long as your account is active or as needed to provide you with our services. Membership and transaction data is retained for the duration of your membership plus any legally required retention period.

Inactive Accounts

If your account is inactive for more than 24 months, we may reach out to confirm whether you wish to maintain your account. Unclaimed accounts may be deactivated and associated data deleted after a reasonable notice period.

Legal Obligations

Certain data, such as payment records and invoices, may be retained for longer periods as required by tax and financial regulations applicable in India.

Transactional Messages

We send transactional messages related to your account activity, including payment confirmations, membership renewals, and important account updates. These are essential to our service and cannot be opted out of.

Promotional Messages

With your consent, we may send promotional messages about new deals, partner businesses, and platform features. You can manage these preferences in your account settings or unsubscribe at any time.

Push Notifications

If you enable push notifications on your device, we may send you real-time alerts about deals near you, membership expiry reminders, and other relevant updates. You can disable push notifications through your device settings.

Children's Privacy

AAWAZ is not intended for use by children under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately and we will take steps to delete such information from our systems.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the “Last Updated” date at the top of this page and notify you through appropriate channels if the changes are significant. We encourage you to review this policy periodically to stay informed about how we protect your information.

Questions About Privacy?

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, we're here to help.